Meet the Milady Team
Academic Sales | Content and Business Development
Marketing and Training | Production | Technology
Dawn Gerrain
President of Milady
Laurie Wilson
Business Unit Coordinator
Academic Sales
Cynthia Scheffer
(Sales Supervisor)
Beauty Distributor Account Manager
(Burmax, Marianna, Morris Flamingo
and Jazz Z Beauty)
1-800-998-7498 ext. 2567
cynthia.scheffer@cengage.com
Rylee Servis
Private Beauty School National Account Manager
CT, FL, NH, NV, OK, PA, RI, SD, TN, WY
1-800-998-7498 ext. 2408
rylee.servis@cengage.com
Judy Roberts
Private Beauty School Account Manager
AK, GA, HI, IA, ID, KY, MN, MO, NC, ND, SC, VA,
VT, WV
1-800-998-7498 ext. 2382
judy.roberts@cengage.com
Jennifer Wing
Private Beauty School Account Manager
CA, MA, WI, AR, IN, OR, DE, ME
1-800-998-7498 ext. 2580
jennifer.wing@cengage.com
Terry Andriano
Private Beauty School Account Manager
AL, CO, DC, KS, LA, MS, MT, NE, NM, TX, UT, WA
1-800-998-7498 ext. 2582
theresa.andriano@cengage.com
Sally Munter
Private Beauty School Account Manager
AZ, IL, MD, MI, NJ, NY, OH
1-800-998-7498 ext. 2393
sally.munter@cengage.com
Katie Quiri
High School/Post-Secondary Vo Tech/Reseller/
Salon Account Manager
1-800-998-7498 ext. 2543
katherine.quiri@cengage.com
Melissa Kaeslin
Community College
1-800-998-7498 ext. 2599
melissa.kaeslin@cengage.com
Content and Business Development
Sandra Bruce
Director of Content and Business Development
Martine Edwards
Acquisitions Editor
Philip Mandl
Associate Acquisitions Editor
Jessica Mahoney
Senior Product Manager
Maria Moffre
Product Manager
Elizabeth Edwards
Editorial Assistant
Sarah Prediletto
Editorial Assistant
Suzanne Mulroy
Marketing Development Manager
Julie Shepperly
Director of Business Development

Author, consultant, educator and award winning stylist, Julie Shepperly has a wealth of experience as an educator and consultant for some of the leading names in the industry. Julie is particularly skilled at engaging and motivating her captive audiences worldwide. Her passion and enthusiasm for serving and supporting individuals to reach their full potential drives her every action. For over 17 years Julie has developed and delivered hundreds of programs specifically designed to unleash ones own personal power, profit and potential! It is through her genuine enthusiasm, honest commitment and bottom-line approach that Julie Shepperly ranks as a favorite of favorites among salon and spa business owners and technicians.
Irene Bocchetti
Content Development Process Manager
Marketing and Training
Gerard McAvey
Director of Marketing and Training
Julie Moscheo
Beauty Industry Relations Specialist
Erica Conley-Komoroske
Associate Marketing Manager
Matthew McGuire
Associate Marketing Manager
Elizabeth Bushey
Sales Support and Training Coordinator
Lisha Barnes
Academic Development Manager

Lisha Barnes currently serves as the Academic Development Manager for Milady. She is responsible for developing and delivering academic and business programs for the Cosmetology Industry. She is a licensed cosmetologist, instructor, and barber and is committed to improving the quality of cosmetology education. She received a Bachelors of Science in Communications from Eastern New Mexico University.
Lisha completed her cosmetology training at Olympian University of Cosmetology, where she also served as Administrator for two campuses for over ten years. She is a former Director of Education for a chain of Cosmetology schools.
Barnes is a former NACCAS Commissioner, a member of Cosmetology Educators of America and has worked on numerous writing projects for Milady.
She teaches educational seminars for The Career Institute, where her experiences in education, communications and administration add insight to her presentations.
Patti Wanamaker
Academic Trainer

Patti Wanamaker currently serves as an Academic Trainer for Milady. She is responsible for delivering academic and business programs for the Cosmetology Industry. Her intimate understanding of the salon/school/beauty industry comes from 17 years of hands-on experience, includes 8 years of salon/spa ownership, co-owner and co-manager of three salon locations with an annual sales of $5 million. She has 6 years experience as a multi-faceted, training specialist within the industry, specializing in customer relations, increasing the bottom line and creating client loyalty. Her experience in all three areas of our industry creates a well-rounded background as a trainer.
Steve Gomez
Professional Development Manager | National Trainer

Steve's experience as a business trainer spans over a decade. With a background in marketing and promotions, Steve is personally responsible for assisting thousands of salon and spa professionals with accelerating growth through business trainings, specifically targeting increased sales and profits. A favorite industry trainer, Steve is known for an upbeat, detail driven, and informative educational format, which enables salon and spa professionals to employ results-oriented internal growth and development strategies.
Amy Burness
National Trainer

As a stylist and coach for Victoria's 5th Avenue Salon she helped increase the salons sales from $95,000 in 2005 to $500,000 in 2008 and 2009. Working with professionals in the beauty industry who have a desire to further educate themselves is one of Amy's passions. She enjoys working hand in hand with salon owners, managers and stylists. Educating on the value of strong communication skills, having a professional attitude and being positive has helped her master how to work smarter and not harder. Now she wants to dedicate herself to helping all salon and spa professionals maximize their success while creating a fun and energetic salon environment. As a second-generation Hair Stylist, Educator, and Coach, Amy is wanting to take the next generation of salon owners and stylists to the next level.
Brigette Sobus
National Trainer

Brigette's career in the beauty industry started as a stylist in 1993. She has always understood the value and importance of education and mentoring in her life and holds numerous advanced education certificates as a stylist, business owner and trainer. In 2004 Brigette opened Salon Soca in Chicago and started advanced business coaching with Milady. Since integrating proven systems into her business and her team the salon has experienced an average growth of 30% a year and in 2009 Salon Soca was recognized as one of the fastest growing salons in North America and was recognized as a Top 200 Salon by Salon Today magazine. Brigette's personal journey and her experience in the industry combined with her strong command of business knowledge allow her to bring genuine passion and commitment to everything she is engaged in. This allows Brigette to form an authentic bond with her clients and make her an ideal salon business trainer.
Meg King
National Trainer

Meg King is the owner of Meg & Company Salon located in Narberth, PA. With over 30 years of experience in the beauty industry mentoring, training and educating, along with 20 years as an owner of a body care salon, Meg King understands the challenges and the successes of running a business.
Taking on the Milady coaching and consulting for her salon not only resulted in achieving a higher level of service and success for her business, but ignited her passion and desire for helping her fellow professionals reach their dreams, goals and aspirations.
As a Trainer, Licensed Cosmetologist and Nail Technician, Meg is committed to her clients and their success.
Russel Thompson
National Trainer

Russel Thompson has been working in the salon industry for 26 years wearing many hats as salon owner, stylist and master colorist. He pursues his passion as an educator in both the technical and business realms of the beauty industry teaching owners, managers and stylists how to make more money working smarter not harder. A self described lifelong learner with a certificate in life coaching he has recently joined the ranks as National Trainer for Milady, educating the salon and spa industry on best practices for a more profitable salon. Russel exemplifies all that he has learned thru Milady's consulting programs by practicing what he teaches. As the owner of Carmichael Salon in San Francisco, he continues to take his business to the next level by researching and implementing innovative business models and sets the example we all strive for - running a profitable business while producing a 6 figure income behind the chair.
Daniel Keane
National Trainer

Daniel has honed his skills and has been a featured educator for a number of product companies. He is a member of the Milady Training Team and the National Show and Education Team for IT&LY hair fashion and participated with Team NAHA, participating in shows and conducting seminars where he has developed a reputation for his highly original and ground-breaking coloring techniques.
Passionately dedicated to the theory that energy creates energy, Daniel rarely slows down. In addition to raising a family and operating a successful salon and day spa, he travels the globe for business and pleasure and continues to contribute to industry publications and appear all over North America.
Production
Wendy Troeger
Director of Content and Media Production
Nina Tucciarelli
Senior Content Project Manager
Angela Sheehan
Senior Content Project Manager
Benj Gleeksman
Senior Art Director
Technology
Sandy Charette
Technology Director
Trevor Ehmann
Technology Project Specialist
Danielle Hannigan
Technology Project Specialist
About Us
Milady is the number one provider for beauty and wellness learning solutions. For more than 80 years, Milady has provided the industry with superior educational and business training resources. Now with programs in place to assist salon and spa business owners to further develop successful lives and stable profitability, Milady is a true full service provider from student to professional. Spanning six continents, Milady has aided more than 10 million beauty professionals in achieving licensure success. Learn more about Milady by visiting www.milady.cengage.com.
Media Lounge
