Delmar Cengage Learning

Salon & Spa Management Tools

A systematic approach to running your salon, spa or barber shop! Contains over 220 ready-to-use systems to implement in your business today.

Includes systems on: Advertising, Budgets, Business Planning, Certificates, Client Questionnaires, Confidentiality Agreements, Customer Service, Employee Forms, Evaluations, Forms, Front Desk, Goal Setting, Employee Handbook, Interview Process, Job Descriptions, Letters to Clients, Maternity Leave, Meetings, Menus, New Hire, Daily Procedures, Promotions, Recruiting, Retail, Salary Structures, Salon/Spa Manager, Scripts, and Tracking Forms.

An accompanying CD-ROM contains most of the forms in Microsoft Word for easy customization.

To purchase the complete binder with all systems, click here!

Money Mastery: 3 Tools for Doubling Your Income CD-ROM
ISBN-10: 1-4354-1308-3
Whether you’re a hairdresser, colorist, barber, massage therapist, esthetician, or nail technician that’s just starting out or have been in the industry for years, Money Mastery can help you make more money and attract more clients. This CD is a compilation of three successful audio training programs, The Needs Assessment, Increase Your Color Business Today, and Getting Retail Results.
Front Desk Management System Manual
ISBN-10: 1-4180-7330-X
The Front Desk is the first and last impression your client has of your salon or spa. It can make or break your business! The Front Desk Management System gives you the principles you need to develop a nuts and bolts plan to manage your front desk effectively. Knowing time is your most precious resource; we have compiled a ready-to-use, turnkey system that will dramatically increase the impact your front desk has on the success of your business!

Money Mastery: 3 Tools for Doubling Your Income CD-ROM
ISBN-10: 1-4180-7331-8
If you’re looking for a simple and effective system to recruit, train, and develop new team members and wish that someone would tell you exactly how to do it, then the Assistant Training Tools is for you. Whether you own a business, are an independent contractor, or an employee, this product will provide you with a step-by-step guide to recruit, hire, train, and promote new technicians.
Salon & Spa Management Tools Manual w/ CD-ROM
ISBN-10: 1-4283-5317-8
A systematic approach to running your salon! Includes over 220 ready-to-use business systems to implement in your business today including: Advertising, Applicant Procedures, Budgets, Business Planning, Certificates, Client Questionnaires, Confidentiality Agreements, Customer Service, Employee Forms, Evaluations, Forms, Front Desk, Goal Setting, Employee Handbook, Interview Process, Job Descriptions, Letters to Clients, Maternity Leave, Meetings, Menus, New Hire, Procedures, Promotions, Quotes, Recruiting, Retail, Salary Structures, Salon Manager, Scripts and Tracking Forms.

Booth Renters: Management System Manual
ISBN-10: 1-4180-7333-4
Providing all the systems you as a Booth Renter need to manage and grow your business, this manual includes over 130 proven business systems and templates that can immediately be implemented, saving you time and money.
The Coaching Solution 2.0 CD-ROM
ISBN-10: 1-4180-7335-0
Its easy-to-use navigation includes step-by-step tutorials w/audio, a help section, and 2 extra worksheets. Its 8 easy-to-use tools help you understand what is working in your business and what is not. The Coaching Solution 2.0 was designed to help you set-up and manage your business more effectively and profitably all year long. The CD-ROM is designed for a computer using Microsoft Windows 98 or higher with the Microsoft Excel software.

The Profit Factor CD w/ Handbook
ISBN-10: 0-9650-7775-6
74% of the salons & spas in the U.S are NOT profitable… are you? In this program you’ll discover the 4 reasons why salons & spas are not profitable and what to do to change that plus learn some simple ways to immediately increase your profitability.
Recruiting for Excellence CD w/ Handbook
ISBN-10: 0-9650-7773-X
If you’re a Salon or Spa Owner and have trouble finding staff to fill an empty chair or table, then you need Recruiting for Excellence. Learn an effective recruiting system to find, attract and hire the “right” candidate for your business. It’s a system you can use over and over again, anytime you need more staff.

Payday Audio CDs
ISBN-10: 0-9650-7779-9
Payday is a sales training CD set for distributor sales consultants. You learn how to make more sales, how to open new accounts more easily, and how to build your existing “B” & “C” accounts into “A” accounts.